2019/11/11

Zigbee Lighting - Sylvania 74099 4/8 button remote will not pair.


https://community.hubitat.com/t/sylvania-lightify-smart-switch-8-functions-4-buttons/10943

Update:

Ken Fraleigh from the Hubitat community pointed out that what I thought of as "Reset" (3-4) is actually the ZLL (Zigbee Light Link). This information came from the European Sylvania site where they have been discussion support for ZB 3.0 and Hue Bridge compatibility.


So I was reading through the threads above and others trying to get the Sylvania  4 button controller working with the Lightify Hub . We have a goal of keeping this cost effective, shopping for deals. Maybe Hubitat for x-mas,

Anyway while trying to get one re-paired was thinking back to another one I had and was sitting on the shelf waiting to go back. The Device has 4 buttons

12
34

The Manual and on-screen directions tell you to press 2 & 3 and hold for 2 seconds and it should pulse orange and re-pair.

So that's not working, I should have realized at this point that the 2 button isn't flashing. This is because I dropped onto the floor and it exploded like an old cell with removable battery parts going flying. Wish I had thought of this earlier, but that's ok.

So if 2-3 does something, what else exists ?

3 & 4: While held, flashes orange and then ends with red. (ZLL Pairing)
1 & 4: After a few seconds flashes green 10 times then ends with long green

1 & 4 We'll call power-on reboot. It's similar to what happens when you pull the tab keeping the battery from making contact.

3 & 4 Feels like some kind of reset, warning orange ending with Red. I was incorrect this is ZLL Pairing mode (Thanks Ken)

So back to the story, This was 1 of 2 I'd just gotten, 1 new and one as replacement for another which got paired to a system that was shipped back and couldn't get it paired to the Lightify. 

After I disassembled/reassembled the other one, and had re-paired it by pressing on the metal buttons to get it paired. If you have any question if your actually pressing 2 & 3, I'd recommend removing the face and checking out under the hood.To remove the front bezel, remove the battery cover and in the rounded corners you'll see the two plastic hook tabs holding the bezel in-place.

I unpacked the one destined to be returned and did the following:

Reboot:1 & 4
ZHA Pair:2 & 3
Reset
ZLL Pairing:
3 & 4

And look at that, it paired right up. 

Sylvania why didn't you just say that. Searched the site, Submitted tickets, Marketing-Speak back, no tech support.